Landlords · Businesses · Managing agents
Who we work with
Almost everything we do is for someone responsible for a building they do not live in. The pressures are different in each case, so the way we work is too.
Landlords
Whether you hold one property or thirty, the two things that cost you money are void periods and problems that were left too long. Both are usually caused by slow contractors.
We quote fast so decisions can be made fast, arrange access directly with tenants if you would rather not be the go-between, and sequence void works into a single window so a property goes back on the market in days rather than weeks. Compliance certificates and their renewal dates are tracked, so nothing lapses while you are busy.
- Reactive repairs reported by tenants, handled without you coordinating
- Void turnarounds — clean, repairs and decoration scheduled together
- Gas, electrical, fire and EPC compliance tracked with advance reminders
- Damp and mould investigated properly, with a clear specification of the work needed
- Planned works across a portfolio, budgeted in advance
Businesses
If you have premises but no facilities team, building maintenance lands on whoever has least to do that week. It gets handled reactively, at a premium, and usually at the worst possible moment.
We take that off you. Work is planned around trading hours rather than through the middle of them, statutory inspections are arranged and tracked, and the fabric of the building is maintained on a schedule instead of when it fails.
- Planned preventative maintenance on an agreed schedule
- Reactive repairs with a single number to call
- Statutory inspections arranged, with remedial work carried out and evidenced
- Work programmed around opening hours, staff and customers
- Roofing, external fabric and internal repairs under one contractor
Managing agents
You are judged on the contractors you appoint. A contractor who misses appointments, leaves communal areas untidy or cannot produce a report generates complaints that land on your desk, not ours.
We work to remove that risk: scheduled visits that actually happen, photographs of completed work that can be passed straight to leaseholders, and communal repairs handled without residents needing to chase anybody.
- Communal area maintenance, decoration and repairs
- External fabric — roofs, guttering, render and external decoration
- Fire door inspection and remedial work in communal areas
- Photographs of completed work, ready to pass on to leaseholders
- One point of contact across a managed portfolio
What we can take on
Our services
Questions we get asked
Will you deal with my tenants directly?
Yes, if you would prefer. We can arrange access and updates directly with tenants and keep you copied in, which saves you relaying messages between two parties.
Can you work to a service charge budget?
Yes. We can price a scheduled programme in advance so it can be built into a service charge budget and taken to leaseholders or a board of directors.
Do you work with portfolios outside Dorset?
We cover the South of England. Dorset is where most of our work is, but we travel further for portfolio arrangements — ask and we will give you a straight answer about whether we can serve you properly.
What if a job needs a specialist trade?
We coordinate it. Specialist trades are brought in, managed on site and their certification handed to you — you still deal with one contractor.
Tell us about your properties
One building or a portfolio — we will tell you honestly what we can take on and what it would cost.